This FAQ covers 3 common question groups about finding the entry, making saved settings take effect, and understanding the scope of changes.
FAQ
How do I configure Message Notification Settings in Survey?
- Open the Smart Forms editing interface.
- In the left navigation pane, select Survey.
- Find Message Notification Settings and enter editing.
- After making changes, click OK or save.
What should I do if Message Notification Settings do not take effect after saving?
- First confirm that you clicked Save after making the changes.
- Reopen the settings panel and check whether the options were kept.
- If the survey is already used by respondents, check whether you need to publish a new version.
- Verify the result again through preview or new submissions.
Can I still change Message Notification Settings after a survey is created?
- Yes. Reopen the form editing interface.
- Open Message Notification Settings in the Survey section.
- Make changes and save again.
- Note that some changes affect only notification results for new submissions.
Glossary
| Term | Definition |
|---|---|
| Smart Forms | A WPS feature used to create and manage online forms, surveys, and related content. |
| Survey | A form type in Smart Forms that is used to collect submitted data from respondents. |
| Message Notification Settings | A settings item used to configure post-submission notifications, related options, and how the changes take effect. |