WPS Matrix Scale on Windows FAQ

Last updated:July 22, 2026

These FAQs cover 3 common questions about finding the entry, making changes take effect, and editing Matrix Scale after a survey is created.

FAQ

How do I configure Matrix Scale in Survey?

  1. Open the intelligent form and enter the form editing interface.
  2. Select the Survey section in the left navigation.
  3. Find Matrix Scale and open it for editing.
  4. Set the related parameters, then preview and confirm.

What should I do if Matrix Scale changes do not take effect after saving?

  1. Confirm that you clicked Confirm or completed the save action.
  2. Open preview again and check whether the current configuration was saved correctly.
  3. If the survey needs to be published before changes are visible to respondents, complete publishing and verify again.

Can I modify Matrix Scale after the survey has already been created?

  1. Yes. Re-enter the form editing interface.
  2. Find the existing Matrix Scale item in the Survey section.
  3. Make the changes, then preview and confirm again.
  4. Note that some changes may mainly affect later new submissions.

Glossary

TermMeaning
Matrix ScaleA survey question type that organizes multiple rating items in rows and columns within one question.
Survey sectionThe area in the intelligent form editor where survey question types are added and configured.
PreviewThe step used to check the current Matrix Scale display before final confirmation.