When using Matrix Question, common questions usually involve where to find it, why changes do not appear, and whether an existing survey can still be edited.
FAQ
How do I find Matrix Question in a survey?
- Open the Smart Form editing screen.
- Select the Survey section in the left navigation area.
- Find Matrix Question and open it for editing.
Why are my Matrix Question changes not taking effect?
- Confirm that you clicked OK or Save after editing.
- Open the preview again and check whether the current changes were kept.
- If the survey needs to be published before respondents can see the update, complete the publishing process and then verify the result.
Can I still edit a Matrix Question after the survey is created?
- Return to the form editing screen and open the Survey section.
- Open the existing Matrix Question setup.
- Edit it and save again. Keep in mind that some changes may affect only newly submitted responses.
Glossary
| Term | Definition |
|---|---|
| Matrix Question | A survey question type that organizes multiple evaluation items in rows and columns within one question. |
| Survey section | The editing area in Smart Form that is used to create and manage survey content. |
| Preview | A checking step used to review how a question appears before saving or publishing. |