When using Scale Question, the most common questions focus on finding the entry, making changes take effect, editing after creation, and checking the preview, with 4 high-frequency topics covered below.
FAQ
How do I configure a scale question in Voting?
- Open the Smart Forms editing interface.
- Select the Voting module in the left navigation area.
- Click Scale Question to enter editing.
- Follow the on-screen options to complete the setup and save it.
What should I do if the scale question does not take effect after saving?
- Confirm that you completed the save action.
- Open Preview again and check whether the latest settings are displayed.
- If the form uses a publishing flow, complete the publish or update action.
- Refresh the page and check the respondent view again.
Can I edit a scale question after the voting form is created?
- Return to the form editing interface.
- Find the existing scale question and open it again.
- Update the question text or settings.
- Save the changes and publish an updated version if needed.
What should I check during preview?
- Check whether the question wording is clear.
- Check whether the scale display matches your expectation.
- Check whether the rating interaction works smoothly.
- Check whether the saved result matches the edited content.
Glossary
| Term | Definition |
|---|---|
| Scale Question | A question type used to collect ratings or level-based feedback, often used for satisfaction, preference, or experience evaluation. |
| Voting module | The area in Smart Forms used to create and manage voting-related questions. |
| Preview | A review step used to check the display and interaction of a question before formal use. |
| Publish | The action that applies edited form content to the live response scenario. |