Common questions about WPS Scale Question usually focus on finding the entry, making saved changes take effect, editing after setup, and checking the preview result; this FAQ covers 4 frequent topics.
FAQ
How do I configure a Scale Question in Check-in?
- Open the Smart Forms editing interface.
- Select the Check-in module in the left navigation.
- Open Scale Question and complete the settings shown in the panel.
- Confirm and save your changes.
What should I do if the Scale Question does not take effect after saving?
- Confirm that you clicked Confirm or Save.
- Return to the form editor and check whether the Scale Question settings were updated.
- If your workflow includes publishing, complete that step as well.
- Preview the form again or check the respondent side.
Can I edit a Scale Question after the check-in has already been created?
- Reopen the form editing interface.
- Go to Check-in and find Scale Question.
- Update the settings and save again.
- Keep in mind that some changes may mainly affect later data.
How can I confirm that the Scale Question display is correct?
- Preview the question after you finish the settings.
- Check the wording, score display, and overall layout.
- Save only after the preview looks correct.
Glossary
| Term | Definition |
|---|---|
| Scale Question | A question type that lets respondents give feedback or a score within a fixed range. |
| Check-in | A Smart Forms business scenario used for recurring records and submissions. |
| Form Editor | The editing interface where you create and modify form content and question settings. |
| Preview | A review step used to check the display result before saving or publishing. |