When using Handwritten Signature, common questions usually involve finding the entry, making changes take effect, and editing the setup later; this FAQ includes 3 common questions and a 3-term glossary.
FAQ
How do I configure Handwritten Signature in File Collection?
- Open the smart form editing interface.
- Select File Collection in the left navigation area.
- Find Handwritten Signature and open it for editing.
- Complete the setup based on the on-screen prompts and confirm the result.
What should I do if the Handwritten Signature setup does not take effect after saving?
- Confirm that you clicked OK or completed the save action after making changes.
- Return to the preview area and check whether the current setup is displayed correctly.
- If the form workflow requires publishing before changes take effect, publish the form.
- Open the form again and check the respondent-side result.
Can I edit Handwritten Signature after File Collection has already been created?
- Reopen the relevant smart form editing interface.
- Open Handwritten Signature in the File Collection module.
- Adjust the settings that need to be changed.
- Preview and confirm the result, then save the update.
Glossary
| Term | Definition |
|---|---|
| Smart form | A form creation, editing, and publishing scenario that can include modules such as File Collection. |
| File Collection | The part of a form used to collect files and configure related collection items. |
| Handwritten Signature | A signature-related configuration item in the File Collection scenario, used to set up and confirm signature-related content. |