When using WPS Drop-Down Question, the most common questions fall into 3 areas: finding the entry, making changes take effect, and editing later. This FAQ covers 3 common questions.
FAQ
How do I configure a Drop-Down Question in File Collection?
- Open the Smart Forms editing interface.
- Select File Collection in the left navigation pane.
- Find Drop-Down Question and enter editing.
- Save the settings after you finish the changes.
Why are my Drop-Down Question changes not taking effect?
- Confirm that you clicked Save or OK.
- Preview the form again and check the current display result.
- If your workflow requires a new published version, publish it and then check the respondent side again.
Can I edit a Drop-Down Question after the file collection form is created?
- Yes. Reopen the editing interface and find the Drop-Down Question.
- Change the options or related settings as needed.
- Keep in mind that some changes may affect only new submissions.
Glossary
| Term | Definition |
|---|---|
| Smart Forms | A WPS feature area used to create, edit, and collect form content. |
| File Collection | A form scenario used for document submission and material collection workflows. |
| Drop-Down Question | A question type that provides fixed options in a drop-down list so the respondent can choose one answer. |