Common questions about Matrix Scale usually focus on finding the entry, saving changes, editing after setup, and checking the layout before publishing; this section includes 4 FAQs and a glossary.
FAQ
How do I configure Matrix Scale in the Exam section?
- Open the Smart Forms editing interface.
- Select the Exam section in the left navigation area.
- Click Matrix Scale to enter the editing area.
- Configure the settings and save the setup.
What should I do if the Matrix Scale setup does not take effect after saving?
- Confirm that you clicked Save or Confirm.
- Return to the editing area and check whether the changes are still present.
- If the form only takes effect after publishing, continue with the publishing flow.
Can I edit Matrix Scale after the exam form has already been created?
- Reopen the form editing interface.
- Find Matrix Scale in the Exam section.
- Make the changes and save again.
- If the updated setup needs to be visible to respondents, publish the form again as needed.
Why is it helpful to preview Matrix Scale before publishing?
- Preview helps you check whether the row-and-column structure and scoring display are clear.
- Preview helps you find missing settings or layout issues earlier.
- Saving and publishing after confirmation usually reduces later adjustments.
Glossary
| Term | Definition |
|---|---|
| Matrix Scale | A matrix-style question type that usually presents multiple evaluation items and rating options in a row-and-column layout. |
| Exam section | The area in Smart Forms used to create exam-related content and question types. |
| Preview | A review step used to check how the question appears before saving or publishing. |
| Publish | The action that applies the edited form configuration to the live response scenario. |