This FAQ covers 3 common question types about image formats, update timing, and the default picture state.
FAQ
What image formats are supported for upload?
- Common image formats such as JPG and PNG are supported for a profile picture.
- Animated images and other uncommon profile picture formats are not supported.
- A clear square image is recommended for a more suitable display result.
How long does it take for the new profile picture to appear?
- The updated profile picture usually takes effect right away.
- If the current page does not refresh in time, refresh the page first.
- If the new picture still does not appear, sign out and sign in again, then check once more.
Can I restore the default profile picture after uploading one?
- Directly restoring the default profile picture is not currently supported.
- The default picture is usually shown as a solid-color background with the user name style.
- If you want a similar result, you can prepare a similar image and upload it again.
Glossary
| Term | Definition |
|---|---|
| Profile Picture | The personal image attached to a WPS account for profile and collaboration display. |
| Personal Center | The account area where personal information such as the profile picture is managed. |
| Crop Box | The draggable selection area used to adjust the visible part of an uploaded image. |