When using WPS Send To, common questions usually involve delivery issues, where to find the entry, and when to use cloud sync or Send To; this section covers 3 frequent questions and a glossary.
FAQ
What should I do if the computer does not receive the file?
- Confirm that the phone and computer are signed in to the same WPS account.
- Check whether both devices have a working internet connection.
- If you used cloud sync, refresh Cloud Documents on the computer.
- If you used Send To, check the task status in Transfer Records.
Where is the Send To entry on iOS?
- Open the presentation you want to work with in WPS on iOS.
- Tap More in the top menu bar.
- Select Send To from the expanded menu.
- Choose the target device and send the file.
What is the difference between cloud sync and Send To?
- Cloud sync is suitable when you want to save the file to the cloud first and then open it on another device.
- Send To is suitable when you want to send the current file directly to a signed-in device.
- If you want to check delivery status, use Send To and review Transfer Records.
- If you want the file to stay in the cloud for ongoing access, use cloud sync.
Glossary
| Term | Definition |
|---|---|
| Send To | A WPS feature on iOS that sends the current document to another device under the same account. |
| Cloud Documents | Documents stored in WPS Cloud that can be viewed and edited on other devices signed in to the same account. |
| Transfer Records | A record list used to check the status of file transfer tasks. |