WPS Send To on iOS FAQ

When you use Send To, the most common questions are about account sign-in, network status, and delivery confirmation; this FAQ covers 3 common questions and solutions.

FAQ

What should I do if the computer does not receive the document?

1. Make sure the phone and computer are signed in to the same WPS account.
2. Check whether both devices have a working network connection.
3. If you are using WPS Cloud Documents sync, make sure the file has already been saved to WPS Drive.
4. If you are using Send To, open Transfer Records and check the sending status.
5. Reopen the related list in the WPS client on the computer and check again.

Why can’t I see the device I want to send to in the device list?

1. Make sure the target device has WPS Office installed and open.
2. Make sure the target device is signed in to the same WPS account as the current iOS device.
3. Check whether the target device is connected to the network.
4. Reopen the Send To page to refresh the device list and try again.

What is the difference between WPS Cloud Documents sync and Send To?

1. WPS Cloud Documents sync saves the file to WPS Drive first, then you open it from WPS Cloud Documents on another device.
2. Send To sends the current document directly to a selected target device.
3. If you want long-term cloud storage and access from multiple devices, use WPS Cloud Documents sync first.
4. If you want a quick document handoff to one signed-in device, use Send To first.

Glossary