Common questions about Data Import usually involve text encoding, locating online files, and scheduled refresh behavior; this FAQ covers 3 frequent questions and practical solutions.
FAQ
What should I do if imported Chinese text appears garbled after importing from a local file?
- Check whether the original file uses the correct encoding format.
- If the file comes from a text or CSV source, review the encoding used when the file was created.
- Import the file again and confirm whether the text now displays correctly.
What should I do if I cannot find the target file when importing from an online document?
- Make sure you are signed in to the correct WPS account.
- Check Recent, Starred, Shared, My Cloud Documents, My Devices, and Frequent in the file picker.
- Confirm that the target file has been saved to an accessible cloud document location, then try again.
Why is my scheduled import data not updating?
- Check whether the scheduled refresh frequency is set as expected.
- Confirm that the database connection is working normally.
- If the connection is interrupted, reopen Data Import, update the connection details, and run the task again.
Glossary
| Term | Definition |
|---|---|
| CSV | A common text-based data format that usually separates fields with commas and is often used for data exchange between spreadsheet tools. |
| Online Document | A file stored in the cloud and accessible through an account, which can be selected directly in the file picker for import. |
| Scheduled Import | A data sync method that runs at a preset frequency and is useful when a worksheet needs ongoing updates. |