Send to Computer in WPS on iOS FAQ

When using Send to Computer, the most common questions are about account sign-in, network status, and receiving the file; this FAQ includes 3 common questions and a short glossary.

FAQ

Why did the computer not receive the document?

1. Confirm that the phone and computer are signed in with the same WPS account.
2. Check whether the network connection is working on both devices.
3. If you used Send to, open Transfer Records on the phone and review the task status.
4. If you used Cloud Documents sync, make sure the file was saved to a cloud location and then look for it in Cloud Documents on the computer.

Why can't I find the receiving location after sending the document to a computer?

1. Open the WPS Office desktop client on the computer and keep the account signed in.
2. Check the document list or the related receiving location under that account.
3. Review recent files, Cloud Documents, or transfer-related records.
4. If the document still does not appear, send it again and confirm the target device once more.

What is the difference between syncing through Cloud Documents and using Send to?

1. Cloud Documents sync is better when you want to save the file to the cloud first and then open it from Cloud Documents on the computer.
2. Send to is better when the document is already open and you want to send the current file directly to another signed-in device.
3. Both methods require the same account and an internet connection.
4. If you want the file to stay in your account storage for later access, Cloud Documents is usually easier to manage.

Glossary