When using Scan Text, the most common questions are about the feature entry, recognition quality, and membership status, with 3 high-frequency answers below.
FAQ
Why can't I find the Scan Text entry?
- Make sure you are currently in a WPS Writer document.
- Tap Tools at the bottom, then open the Insert tab.
- Check whether you are signed in to your WPS account and whether your membership status is active.
- If the entry still does not appear, update WPS Office and try again.
What should I do if the recognized text is incomplete?
- Retake the photo or choose a clearer image.
- Adjust the scan area so it includes only the text you want to recognize.
- Keep the text upright and use even lighting to avoid shadows and glare.
- Printed text usually works better, and a manual review after extraction is recommended.
Why does the feature ask for membership?
- Scan Text is a membership-related feature, so a membership prompt appears when it is not available on the current account.
- Make sure the signed-in account is the same account used for the membership purchase.
- If you already subscribed but still cannot use it, refresh the account status and try again.
- If you need to subscribe, open the pricing page to review available plans.
Glossary
| Term | Definition |
|---|---|
| OCR | Optical Character Recognition, a technology that converts text in images or paper materials into editable text. |
| Scan area | The selected region in a photo or imported image that will be recognized. |
| Insert into Document | Places the recognized text directly into the current WPS document for continued editing. |