Common questions about Scan Text usually focus on membership access, recognition quality, and where to find the entry; this FAQ includes 3 practical questions and a short glossary.
FAQ
Why can I see Scan Text but not use it?
- Confirm that your current account has an active WPS Premium membership.
- Make sure you are signed in and your network connection is working normally.
- Open Tools → Insert → Scan Text again and retry the action.
- If the issue continues, update WPS Office and try again.
What should I do if the recognized text is inaccurate?
- Use a clear image with enough light and a straight shooting angle.
- Adjust the scan area more precisely so unrelated background content is excluded.
- Prioritize printed text when possible, because handwriting is usually harder to recognize accurately.
- If AI Scan is available in the interface, turn it on and extract again.
- After insertion, proofread the result in the document.
Can I recognize text from screenshots or photos already saved in my gallery?
- Yes. Open Tools → Insert → Scan Text.
- Tap Gallery.
- Choose a local image and continue to the next step.
- Select the recognition area, start extraction, and insert the result into the document.
Glossary
| Term | Definition |
|---|---|
| OCR | Optical Character Recognition, a technology that converts text in images or scans into editable text. |
| Scan area | The selected region inside an image that will be recognized. A smaller, accurate area can reduce interference from unrelated content. |
| AI Scan | An enhanced recognition option in the scanning flow that can improve results in some image conditions. |