WPS Camera on Windows FAQ

Common questions about WPS Camera usually involve permissions, device switching, and preview behavior; this section includes 4 frequent questions and a glossary.

FAQ

What should I do if the camera will not turn on?

1. Check whether the camera hardware is connected and working normally.
2. Open Windows settings and confirm that camera access is allowed for the app.
3. Close other programs that may be using the camera and try again.
4. Rejoin the meeting or restart the client, then turn the camera on again.

Why does the preview not change after I switch devices?

1. Confirm that the target camera is connected correctly and recognized by Windows.
2. Return to camera settings and select the target device again.
3. Check whether the self-view has refreshed.
4. If nothing changes, close other apps using the camera and switch again.

Does mirrored preview affect what other attendees see?

1. Mirrored preview is mainly used for your local self-view.
2. Turn it on before the meeting and review the local preview.
3. If you need to confirm the actual display result, test it in a sample meeting.

Why can the host not manage other attendees' cameras?

1. Confirm that the current account is the meeting host.
2. Open participant or meeting management and check whether the related video permission option is available.
3. If the current role is not host, the host needs to perform the action.

Glossary