Use Export Email through 1 how-to topic to save a single message from the message details area; 1 topic is available without membership and 0 topics are membership-related.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Export an email as eml or msg | Free |
How-to Guide
1. Export an email as eml or msg
Entry path: Open the email you want to export → message details area → three-dot icon → Export → Export as eml or Export as msg
- Open the email that you want to export.
- In the message details area, click the three-dot icon on the right side to open the menu.
- Click Export.
- Select Export as eml or Export as msg.
- In the save dialog box, choose a local folder.
- Click Save to finish the export.
Success Criteria
- Interface result: A save dialog appears, and the selected email file is created after saving.
- What you can do next: You can locate the exported eml or msg file in Finder and open it with a compatible app.
- No side effect: The original email is not changed by the export action.
Tips While Using
- Common mistake: If the target email is not opened first, the export option may not appear.
- File choice: eml is more suitable for broader mail-client compatibility, while msg is more suitable for Outlook-related workflows.
- Local permission: Make sure the selected folder allows file writing.