When using WPS COM Add-ins, users often ask about 3 issue types: an empty list, add-in loading failures, and lag troubleshooting; this FAQ includes 3 common questions.
FAQ
Why is the COM Add-ins list empty?
- Confirm that the corresponding COM add-in program is already installed on the current device.
- Open Tools > COM Add-ins again and check whether the list updates.
- If the list is still empty, there may be no COM add-ins currently available for WPS Writer to call.
What should I do if a COM add-in fails to load?
- Check whether the add-in is compatible with your current WPS version and Windows environment.
- Open the COM Add-ins window again and confirm that the target item is selected.
- If it still does not work, try re-registering or reinstalling the related add-in program.
Could sudden lag in WPS Writer be related to COM add-ins?
- Open Tools > COM Add-ins and check whether there are newly added add-ins that you did not intentionally install.
- Clear the checkbox for the suspected add-in and see whether the lag improves.
- If some add-ins are installed or updated by external software, continue managing them in that external program.
Glossary
| Term | Definition |
|---|---|
| COM Add-in | An extension plugin built with COM technology that can add commands or functions to a document editor. |
| Add-in management | The process of viewing, enabling, and disabling related extensions inside the app. |
| Compatibility | Whether an add-in can work properly with the current WPS version, Windows environment, and related components. |