When using WPS Cloud Document Recycle Bin, common questions usually focus on recovery timing, the effect of permanent deletion, and how shared file recovery works; this FAQ includes 4 common questions and 3 glossary terms.
FAQ
How long do files stay in the recycle bin?
- Deleted cloud documents first move to the WPS Cloud Document Recycle Bin.
- Files deleted within 7 days can be restored directly.
- If you want to restore files deleted more than 7 days ago, you need WPS membership.
Can I restore files after I empty the recycle bin?
- Emptying the recycle bin permanently deletes all files stored there.
- Check carefully whether you still need any file before confirming the action.
- After the recycle bin is emptied, those files cannot be restored from this entry again.
Can I restore a deleted shared file from my own recycle bin?
- When a file in a shared folder is deleted, it moves to the recycle bin of the shared folder owner.
- If your account is not the owner, contact the owner to restore it.
- After the file is restored, return to the shared location and confirm its status.
How to recover deleted cloud files in WPS on Windows if the file was deleted locally?
- A locally deleted file does not move to the WPS Cloud Document Recycle Bin.
- A local file usually goes to the Windows Recycle Bin instead.
- Only deleted WPS cloud documents move to the WPS Cloud Document Recycle Bin.
Glossary
| Term | Definition |
|---|---|
| Cloud Document | A file stored in WPS cloud space that can be accessed and managed across devices after you sign in. |
| Recycle Bin | An area that temporarily stores deleted cloud documents so you can restore them or permanently delete them. |
| Permanently Delete | An action that removes a file from the recycle bin and no longer keeps it in this recovery entry. |