When using WPS Product Key, common questions usually involve key access, activation issues, and license review; this FAQ includes 3 frequent questions and a glossary.
FAQ
How do I get a product key?
- Product keys are usually provided by the sales channel.
- After purchasing the WPS enterprise edition, get the key through the related procurement or delivery process.
- Then open the Product Key page in the client, enter the key, and submit it.
Why can't I complete activation after entering a product key?
- Check whether the product key is complete and valid.
- Confirm that you opened the Product Key page in the WPS client and clicked Submit.
- If activation still does not complete, contact the sales channel that provided the key for further verification.
Where can I view my current license information?
- Open the WPS desktop app.
- Click Global Settings in the upper-right corner.
- Open Product Key to view the current license information.
Glossary
| Term | Definition |
|---|---|
| Product Key | A key used to activate the related license. After it is entered, the enterprise edition can be activated. |
| License Information | The current activation status or related license details of the client. |
| Global Settings | The settings entry in the upper-right corner of the WPS client, where you can open pages such as Product Key. |