When using WPS Scale Question, the most common questions are about finding the entry, making changes take effect, and editing the question later; this FAQ covers 3 common questions.
FAQ
How do I configure a scale question in the Form area?
- Open the Smart Forms editing interface.
- In the left navigation area, select Form.
- Click Scale Question to enter editing and complete the setup.
- Confirm the change and save the current form.
Why did my scale-question changes not take effect after saving?
- Confirm that you clicked OK or Save after editing.
- Use Preview to check whether the current settings were updated.
- If the form is used by external respondents, publish a new version and test again if needed.
Can I edit a scale question after the form is created?
- Return to the Smart Forms editing interface.
- Find the existing scale question and open it again for editing.
- Update the settings and confirm the change again.
- Note that some changes may affect only newly submitted responses.
Glossary
| Term | Definition |
|---|---|
| Scale Question | A question type that collects feedback on a fixed scale, often used for satisfaction, attitude, or rating surveys. |
| Preview | The step where you check how the question will appear before saving or publishing it. |
| Publish a new version | The action of updating the edited form for the live response scenario. |