Common questions about Matrix Question usually focus on finding the entry, making saved changes take effect, and editing the question later, with 3 high-frequency answers below.
FAQ
How do I configure a Matrix Question in Check-in?
- Open the Smart Form editing interface.
- Select the Check-in module in the left navigation pane.
- Find Matrix Question and enter the editor.
- Set the parameters, then click Confirm or save.
What should I do if the Matrix Question setup does not take effect after saving?
- First confirm that you clicked Confirm or saved the form.
- Return to Preview and check whether the current configuration has been recorded.
- If the form workflow includes publishing, complete that step.
- Reopen the respondent side and check the latest result.
Can I still edit a Matrix Question after the check-in form is created?
- Reopen the editing interface for the target form.
- Find the existing Matrix Question and continue editing it.
- Save the updated configuration.
- Note that some changes may mainly affect later new responses.
Glossary
| Term | Definition |
|---|---|
| Matrix Question | A question type that organizes content in a row-and-column structure within one question, suitable for showing multiple items with shared options. |
| Check-in | A business scenario module in Smart Form that can be used for recurring records, attendance, or task collection. |
| Preview | The process of checking how the question will appear before saving or publishing, used to confirm that the structure and display are correct. |