WPS Account Proxy Service on macOS FAQ

Last updated:July 17, 2026

Common questions about Account Proxy Service focus on connection failures, authentication details, and network switching, with 3 FAQ items and a glossary.

FAQ

What should I do if cloud services still cannot connect after I configure the proxy?

  1. Check whether the proxy address and port are correct.
  2. Confirm that the proxy username and password are valid.
  3. Ask your network administrator whether the proxy server supports the required HTTPS traffic forwarding.
  4. Save the settings and try signing in or opening the online service again.

Will proxy settings affect local editing features?

  1. They do not affect opening or editing local documents.
  2. The proxy mainly affects features that require network access, such as sign-in, authorization checks, and cloud services.
  3. If you only use local editing, decide whether to keep the proxy settings based on your current network environment.

Why does the connection become abnormal after I switch to another network?

  1. A different network environment may no longer require the original enterprise proxy.
  2. After switching from a company network to a home or public network, check whether the original proxy settings are still enabled.
  3. If the current network does not require a proxy, turn off the proxy settings and try again.

Glossary

TermDefinition
Proxy serverA network relay node between the client and the target service that is used for unified access policies or outbound traffic control.
Manual proxy settingsA configuration method in which the user manually enters the proxy type, address, port, and authentication details in the client.
Authorization checkThe process in which the client verifies account status and service permissions during sign-in or when calling online services.