When using Merge Documents, the most common issues fall into 3 areas: membership access, merged-result review, and file handling; this FAQ includes 3 common questions.
FAQ
Why can I see the entry but still cannot start the merge?
- Confirm that the current account has an active WPS Premium membership.
- Check whether you have selected the presentation files to be merged.
- Make sure the added files are presentation files of the same type.
What should I do if large files or many files fail to merge?
- Reduce the number of files in a single merge and process them in batches.
- Check whether the device has enough available storage space.
- If the files come from cloud storage, keep the network connection stable and try again.
What should I do if formatting or effects are inconsistent after merging?
- Check whether the source files use the same slide size, theme, and layout.
- Review the content, animations, and transitions page by page after the merge.
- Adjust the theme, layout, or animation settings manually where needed.
Glossary
| Term | Definition |
|---|---|
| Merge Documents | A process that combines multiple separate files into one output file. |
| Presentation | A file type used for slide-based content, usually including pages, themes, and animations. |
| Cloud storage | Online storage that lets you access and add files saved in the cloud. |