When using Document Encryption, the most common questions focus on forgotten passwords, file sharing, and saved file status, covering 3 frequent question types.
FAQ
What should I do if I forget the document password?
- First, check whether you recorded the open password or modify password somewhere secure.
- If you did not record it, try the passwords you commonly use and verify carefully.
- If the password still cannot be verified, it cannot be recovered directly, so it is recommended to keep a secure password record for important files.
Can I share a password-protected presentation file with other people?
- Yes. You can share the encrypted presentation file normally.
- After sending the file, share the password through a separate and safer channel.
- Remind the recipient to enter the open password or modify password as needed.
Does password protection affect Auto Save or the saved file status?
- After setting the password, complete the confirmation step as prompted.
- Save the file normally.
- The saved file remains encrypted and the password protection is not removed by saving.
Glossary
| Term | Definition |
|---|---|
| Open Password | A password that controls who can open and view the document content. |
| Modify Password | A password that controls who can edit the document content. |
| Document Encryption | A security setting that adds password protection to a file to limit viewing or editing access. |