FAQ

Common questions about the Editing Area usually fall into 3 areas: display, scrolling, and editing permissions; use the answers below to troubleshoot quickly.

FAQ

What should I do if the Editing Area is blank?

1. Wait for the file to finish loading and check whether the document is still opening.
2. If the area stays blank, reopen the current PDF file.
3. Check whether the file may be damaged, or compare it with another PDF file.
4. If only one file has the issue, try another copy of the file and test again.

Why can’t I edit page content directly after clicking it?

1. Click Edit Content on the Home tab first.
2. Confirm that the current account has PDF editing access.
3. Click the text, image, or other page element again to modify it.
4. If editing still does not work, check whether the file is a scanned or image-based PDF.

Why can’t I modify text in a scanned PDF directly?

1. Check the page in the Editing Area to see whether it is a scanned image.
2. If the page is image-based, text usually cannot be selected directly.
3. Run OCR first, then enter Edit Content again.
4. After recognition is complete, check whether the text can now be selected and edited.

What should I do if the mouse wheel does not scroll the page?

1. Move the pointer into the Editing Area so the focus is on the document workspace.
2. Scroll the mouse wheel again and check whether the page responds.
3. If nothing changes, use the right-side scrollbar or Page Up/Page Down instead.
4. If the document still does not respond, reopen the file and try again.

Glossary