Common questions about WPS Comments usually involve visibility, author information, slow response, and cross-device compatibility; this section includes 4 frequent questions and a glossary.
FAQ
What should I do if comments are not displayed?
- Click the Review tab.
- Open the Show Markup menu.
- Make sure the Comments option is selected.
How do I change the comment author name?
- Click File.
- Go to Options → General.
- Change the User Name setting and save your changes.
What can I do if clicking comments feels slow?
- Check whether your WPS client is updated.
- Try switching the default printer to WPS PDF.
- In the editing window, click Print and switch the printer driver to WPS PDF. If performance improves, update or reinstall the original printer driver.
- On the WPS home page, go to Global Settings → Configuration and Repair Tools → Detect and Repair to check and repair the client.
What should I do if comment content disappears after opening the file on another device?
- Check whether your WPS client is updated.
- Save the source file as .DOCX for better compatibility.
- On the WPS home page, go to Global Settings → Configuration and Repair Tools → Advanced → Compatibility Settings.
- Select WPS OFFICE compatible with third-party systems and software again.
Glossary
| Term | Definition |
|---|---|
| Comment | A note attached next to document content for feedback, questions, or additional explanation. |
| Reply | A follow-up message added under an existing comment to continue the discussion. |
| Resolve | A status that marks a comment thread as completed without deleting it. |
| Show Markup | A review option used to control whether comments and other review marks are visible in the document. |
| DOCX | A common word-processing file format that usually provides better compatibility across devices and software. |