When you use Share File on iOS, the most common questions are about file display, choosing a sending method, and opening the file on the recipient side.
FAQ
Why does the recipient see display issues after I use Share as File?
- Confirm that the recipient has an app that can open
.docxfiles, such as WPS or another compatible document app. - Check whether the document uses uncommon fonts or special layout settings.
- If layout consistency matters more, consider sending a PDF instead or confirm the recipient's viewing environment first.
Should I choose Share as File or Share as Link?
- Choose Share as File if the recipient needs a file that can continue to be edited.
- Choose Share as Link if the recipient should open the online version for viewing or collaboration.
- Confirm the recipient's preferred format before sending to reduce repeated sharing.
Why can't I see a specific target app when I try to share?
- Confirm that the target app is installed on the current iOS device.
- Check whether the app is signed in and allowed to receive files.
- Open the iOS share sheet again, and update the target app if needed before trying again.
Glossary
| Term | Definition |
|---|---|
| Share as File | Sends the document as an actual file, often in .docx format, so the recipient can download, save, or continue editing it. |
| Share as Link | Sends an access link to an online document, which is suitable for viewing, collaboration, or permission-based sharing. |
| Online cloud document | A document stored online and accessible through a link, usually with a network connection. |
| iOS share sheet | The standard iOS sharing panel that lets you send files or links to Mail, messaging apps, and other installed apps. |