FAQ

This FAQ covers 5 common questions and 4 glossary terms to help with unsaved document recovery, format output, cloud versus local differences, and save failures.

FAQ

Frequently Asked Questions

Can I recover a document if I closed it without saving?

1. If auto-save was enabled, reopen WPS and check the recovered document list.
2. You can also look in the Backup Center from the WPS home settings area for content that was not saved manually.
3. To reduce future loss, shorten the auto-save interval if needed.

What should I do if the layout looks different after saving as PDF?

1. Check the layout in Print Preview first.
2. For complex documents, review fonts, page breaks, and object positions before export.
3. Open the PDF after export and confirm the display result.

What is the difference between a cloud document and a local document?

1. Cloud documents support auto-save, cross-device sync, online collaboration, and version rollback.
2. Local documents are stored on the current device and are more suitable for offline use.
3. Choose the save location based on whether you need sync or collaboration.

What should I check first if saving fails?

1. Read the prompt message first to see whether the issue is related to the path, permissions, or storage space.
2. Check whether the target location still has enough available space.
3. If needed, try another local path or save to cloud documents.

Can I output a new document directly in another format?

1. Yes.
2. Open File and use Save As to choose the target format.
3. Complete the save to generate the corresponding file.

Glossary