FAQ

Last updated:July 8, 2026

This FAQ covers 3 common questions about storage space, file lookup, and cross-device viewing, helping you troubleshoot frequent save and save-as situations on iPhone and iPad.

FAQ

Frequently Asked Questions

What should I do if I see a storage space warning while saving?

  1. Check the available local storage on your iPhone or iPad.
  2. Clear files or app cache you no longer need, and then try again.
  3. If needed, save the file to cloud documents or another available cloud drive service.

What should I do if the file content looks incomplete or seems missing after I open it?

  1. Check the file history version first to confirm that you opened the correct version.
  2. Search for a file with the same name from the WPS Home search box to see whether it was saved to another location.
  3. Confirm that the current signed-in account is the same account used when the file was saved.

How can I view the file across devices?

  1. Save the file to WPS Cloud or another cloud drive service.
  2. Sign in with the same account on the other device.
  3. Open the file from the corresponding cloud location to continue viewing or editing.

Glossary

TermMeaning
SaveWrite the current edits to the existing document or selected location.
Save AsCreate a new file copy while keeping the original file, and optionally change the name, format, or location.
Cloud documentsDocuments stored in the cloud for access across devices under the same account.
LocalThe local storage location on the current iPhone or iPad.
File formatThe document type used when saving, such as .DOC, .DOCX, or .TXT.