FAQ

When using Export as PDF, users often ask about 5 issue types, including network errors, font restrictions, comment retention, layout problems, and missing context-menu entries.

FAQ

What should I do if Export as PDF shows a network error?

1. Check whether your current network connection is working normally.
2. Compare your current WPS version with the version available on the official WPS website.
3. If your version is much older, reinstall a newer version from the official download page and try again.

What should I do if Export as PDF says the file cannot be exported because of font vendor restrictions?

1. Check whether the document uses special fonts.
2. Replace the affected fonts with commonly available fonts.
3. Run Export as PDF again.

How do I keep comments when exporting a Writer document to PDF?

1. Open the document and enter the Export as PDF dialog.
2. Click Output Settings.
3. Select the comment-related content you want to keep, then start the export.

What should I do if the exported PDF layout looks incorrect?

1. Before exporting, go to File → Print → Print Preview to check the layout.
2. For complex layouts, turn on the related embedded-font setting if needed.
3. Export the PDF again and review the result.

What should I do if the PDF conversion entry is missing from the Windows right-click menu?

1. If the entry does not appear right after installation, restart the computer and check again.
2. If desktop management or security software is installed, close it temporarily and check the context menu again.
3. If the entry is still missing, adjust the related compatibility settings in the WPS configuration tool and then check again.

Glossary