FAQ

This FAQ covers 4 common questions about output quality, background content, and export limits when you export a document as an image on Mac.

FAQ

Frequently Asked Questions

Why do small dots and dashed lines appear when I choose black and white for a long image?

1. Return to the export settings window.
2. Change the color option from Black and White to Grayscale.
3. Export the long image again and check the result.

What can I do if the exported image does not look right?

1. Open the Export as Image dialog again.
2. Adjust the output size or other related settings.
3. Export again and compare the result.
4. If you need a clearer result, use a higher quality option if it is available in your plan.

How do I include the document background when exporting as an image?

1. Click Print in the title bar.
2. Open Options.
3. Select Print background colors and images.
4. Click OK, then run Export as Image again.

Why should I check disk space before exporting?

1. A long image or many page images can create larger files.
2. If the destination folder does not have enough space, the export may not finish smoothly.
3. Check available space in the save location before you start.

Glossary