When creating a new document in WPS on iOS, common questions usually involve save location, template access, network loading, scan recognition, and AI generation speed. This FAQ covers 5 frequent questions.
FAQ
Frequently Asked Questions
Where is a new document saved?
- After creating the document, tap the save-related entry.
- Choose WPS Cloud or a local location.
- Confirm the file name and save location to finish saving.
Why can’t I use some templates?
- Check whether the template has a membership label.
- If the template belongs to membership resources, subscribe to the required plan before using it.
- If there is no membership limit but it still does not open, check whether your network connection is working normally.
What should I do if template resources fail to load?
- Confirm that the device is connected to a working network.
- Re-enter the template page and try loading again.
- If it still fails, switch to another network and try again.
What should I do if scan conversion is slow?
- Check whether the image is clear and complete.
- Try taking or selecting an image again with enough light and clear edges.
- Keep the network stable during conversion and wait for recognition to finish.
What should I do if WPS Copilot generates content slowly?
- Check whether the current network connection is stable.
- Try shortening or clarifying your prompt to reduce repeated generation.
- Start the generation again, or use a clearer instruction.
Glossary
| Term | Meaning |
|---|---|
| Blank document | A new document without preset content that is ready for typing and editing. |
| Template | A pre-designed document layout or content framework used to create a specific type of document more quickly. |
| Import file | Bringing an existing file from local storage, recent files, or cloud documents into the editing flow. |
| To Word | The entry used to recognize image or scan content as an editable Word document. |
| AI New | A creation method that uses WPS Copilot to generate document content from your prompt. |