When using Create New Document, the most common questions are about save location, template access, template loading, and scan recognition quality; this FAQ covers 4 common questions and practical suggestions.
FAQ
Where is a new document saved after I create it?
- A newly created document does not automatically replace an existing file.
- After editing, tap Save and choose the storage location.
- You can save it to WPS Cloud Docs or local storage as needed.
Why can’t I use some templates?
- Check whether the template has a membership label.
- Some templates are membership resources and are not available to free accounts.
- You can switch to another available template or subscribe to the appropriate plan.
What should I do if template resources fail to load?
- Check whether the device is connected to the internet.
- Reopen the template page and try loading again.
- If the issue continues, try again later or start with a blank document first.
What should I do if scan conversion is slow or the recognition result is not ideal?
- Use a clear image with good lighting, or retake the photo.
- Avoid blurry, tilted, or blocked text areas.
- Run Convert to Word again, then review and manually adjust the recognized content.
Glossary
| Term | Definition |
|---|---|
| Blank document | A new Writer document without preset content. You can type and edit immediately after it is created. |
| Template | A predesigned document layout or content framework that helps you start resumes, contracts, reports, and similar files faster. |
| File Import | A way to open an existing file from local storage, recent files, or cloud documents and continue editing it in WPS. |
| Convert to Word | A feature that recognizes text from a scanned or imported image and generates an editable document. |