When using Attachments, common questions usually involve opening methods, file compatibility, insertion prompts, and file occupancy; this FAQ covers 4 frequent questions.
FAQ
What should I do if the inserted object cannot launch the source application?
- Check whether your Mac has an app installed for that file format.
- Double-click the object again and confirm that the correct default app is associated with the file type.
- If it still does not open, try inserting it again with the Attachment method and test once more.
What should I do if the attachment cannot be opened after insertion?
- Confirm that the attachment file format is common and recognized by the system.
- Try deleting the current attachment and inserting it again.
- Check whether the target file was damaged or inaccessible before insertion.
What should I do if no insertion option prompt appears when I insert an attachment?
- Reopen the current document and enter the Object Attachment menu again.
- Check whether a cloud sync status may be affecting the current file selection process.
- If the issue continues, save the document, restart WPS, and try again.
What should I do if WPS says the file cannot be inserted because it is already open?
- Check whether the file is currently open in WPS or another app.
- Close the app that is using the file.
- Return to the document and repeat the insertion steps.
Glossary
| Term | Definition |
|---|---|
| Attachment | A file embedded in the document as a file icon so it can be stored and accessed from within the document. |
| Object | External file content shown in the document as an embedded object or visible preview. |
| Text from File | An insertion method that imports text content from another file directly into the current document. |
| Signature | Signature content inserted into the document as an image. |