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What If Google Assistant Is Not Working?

April 23, 202568 views

Google Assistant makes life incredibly convenient. Just say the word, and it’ll remind you to take your meds, answer questions, make calls, or even control your smart lights. It’s fast, accurate, and pulls information straight from the web, making everyday tasks effortless. The value it adds is undeniable. But sometimes, it just won’t respond. Does this sound like something you are currently going through? You’re not alone and there’s a really easy solution to your Google Assistant not working as well. Let's look at why that happens and how you can fix it.

Make Sure Everything Is Prepared (Basic Fixes)

When it comes to troubleshooting, I always start with the simplest methods first, because more often than not, they work best. Just like tapping a remote to get it working again, there are a few basic steps that can help resolve most issues with Google Assistant not responding.

Method 1: Restart Your Phone

The first thing you’d like to try is restarting your mobile phone. A simple restart clears out temporary bugs, refreshes your phone’s memory, and gives a fresh start to your microphone and Google Assistant. This is just like turning your Wi-Fi router off and on when your internet gets slow. Seems basic, but it works.

There are a few different ways to restart your Android device. Let's take a look at the two quickest and most efficient methods.

Using the Power Button

This is probably the easiest and most common method to restart your phone.

Step 1: Press and hold the power button until you see the power menu on your screen.

Step 2: From the available power options, tap on "Restart".

Step 3: Confirm the action by tapping "Restart" again.

Using the Quick Settings Panel

Sometimes, the power button just doesn’t work, I’ve had that happen too. When that’s the case, the Quick Settings panel is a great alternative.

Step 1: Start by swiping down from the top of your screen to open the Quick Settings panel.

Step 2: Now look for the “Power” icon on the top right corner of the Quick Settings panel, and tap on it to open the Power menu.

Step 3: Just tap “Restart”, and then tap it once more to confirm.

I once thought my mic was broken, but a quick restart fixed it instantly. Sometimes, the simplest solution really does the trick.

Method 2: Check and Restart Internet

Before diving into troubleshooting why Google Assistant isn’t working, it’s a good idea to check your internet connection first. Since Google Assistant relies on either mobile data or Wi-Fi, a weak or unstable connection could be the reason it’s not responding.

Here’s a quick way to reset your connection:

Step 1: Swipe down from the top of your Android screen to open the Quick Settings panel.

Step 2: Then, tap on “Flight mode” to temporarily turn off all network connections, including Wi-Fi and mobile data.

Note: Different phone models might show slightly different labels, but the goal is the same; disconnect your phone from the internet.

Step 3: After a few seconds, tap the “Flight mode” icon again to turn it off and restore your internet connection.

Once you’ve done that, try using Google Assistant again. If the connection was the issue, it should now be back to normal.

Tip: To confirm whether your internet connection is the problem, try using an online speed test tool to check your network strength and stability.

Method 3: Allow Microphone

Aside from the internet connection, Google Assistant also relies on your microphone, since it gets activated through your voice commands. So, if it’s not responding, there’s a chance you may have accidentally disabled microphone access for Google. Here’s how you can check and enable it again:

Step 1: Microphone settings can be found in your phone’s Settings app, so tap on the “Settings” icon to open it.

Step 2: Now, scroll down and tap on the “Security and privacy” option.

Step 3: On the next screen, scroll down and tap on “Additional privacy controls”.

Step 4: In your Android privacy controls, make sure the “Microphone access” toggle is enabled.

Step 5: Tap Back to return to the Security and privacy screen, then tap on Permission manager.

Step 6: On the next screen, tap the “Apps” tab to view all the apps on your phone.

Step 7: Scroll and tap on the Google app from the list.

Step 8: You’ll now see all the permissions granted to the “Google” app, tap on Microphone.

Step 9: Here, just make sure the “Allow only while using the app” option is selected.

With the microphone now enabled, go ahead and try activating Google Assistant again using your voice command. It should respond normally if everything is set up correctly.

Method 4: Ensure Google Assistant Is Enabled

There are chances that Google Assistant is not responding to your voice commands. In this case, make sure that the Voice Match model for your Google Assistant is set to respond to your voice:

Step 1: Tap on the "Settings" icon on the home screen to open Android settings.

Step 2: Scroll down and tap on "Google" to view Google service settings.

Step 3: We need to check the settings for Google apps, so in the "Settings for Google apps" section, tap on "Search, Assistant, and Voice".

Step 4: On the Google app settings screen, tap on the "Google Assistant" option.

Step 5: On the next screen, tap on the "Voice Match" option.

Step 6: Now, make sure that "Hey Google" is enabled by using the toggle to turn it on.

Step 7: Once Google Assistant is set to respond to the "Hey Google" command, tap on "Delete Voice Match model" to remove the current model and set up a new voice model.

Now, Google Assistant should be ready to respond to your voice commands!

Clear the Cache and Data of the Google App

If Google Assistant isn't responding, one of the potential causes could be corrupted or outdated data stored in the Google app. Clearing the cache and data is a great way to refresh the app and potentially fix issues. Here’s how you can do it and why it works.

Step 1: First things first, head over to your Android “Settings”.

Step 2: Once you’re in Settings, scroll down a bit and tap on “Apps”.

Step 3: Now, scroll through the list of apps until you find the "Google" app.

Step 4: On the Google app info screen, you’ll see a few different options. Scroll down a little more and tap on "Storage".

Step 5: Now, you’re on the storage screen for the Google app. Here, you’ll see options to clear both the cache and data. To clear the cache, simply tap on the "Clear Cache" button at the bottom right of the screen.

After completing these steps, you will remove any corrupted or outdated temporary files that could be causing issues with Google Assistant. Clearing the data will also reset any settings that may have prevented the Assistant from responding. Once the cache is cleared, don't forget to re-enable voice recognition.

Check Google Assistant Settings and Permissions

Google Assistant settings are usually customized by default when you activate it on your mobile, including voice recognition, languages, and region settings. However, it's a good idea to review your Google Assistant settings to ensure your Google account settings are properly configured and not causing any issues with your experience.

Step 1: To access the Google app settings, first go to your device's Settings by tapping the “Settings” icon.

Step 2: On the “Settings” screen, scroll down and tap on “Google”.

Step 3: Tap on “Search, Assistant & Voice” to open Google service settings.

Step 4: Since we only need to check the Google Assistant settings, tap on “Google Assistant”.

Step 5: Next, tap on “Languages” to check your Google Assistant’s language settings.

Step 6: Make sure your language is set to “English” or your preferred language.

Step 7: Go back to the previous screen. Now, let’s check if Google Assistant is enabled. Scroll down and tap on “General”.

Step 8: Make sure the “Google Assistant” toggle is turned on. If it’s off, use the toggle to enable it.

This method worked for me. My phone was initially set to “Hindi”, which caused issues with voice recognition. While adjusting settings, I also customized the look of my Assistant and switched to Google’s Gemini AI model. Overall, a helpful fix.

Uninstall Google App Updates and Re-Set Up Your Google Assistant

If everything else fails, you can try resetting all app preferences. This won’t delete any of your data, but it will restore default settings for disabled apps, notifications, background data limits, and app permissions. Here’s how to do it:

Step 1: Go to your Android “Settings”, scroll down, and tap on the “Apps” option.

Step 2: To reset preferences, tap on the “More menu” at the top-right corner of the screen.

Step 3: From the list of options, tap on the “Reset app preferences” option.

Step 4: A confirmation pop-up will appear. Tap on the “Reset” button to confirm.

The moment I tried this method, I instantly regretted it; I had to manually grant permission to every single app. While the method does work, it's definitely time-consuming and not something I'd recommend unless nothing else helps.

WPS AI Assistant for Your Work

Google Assistant is like having a personal helper at home that connects with your smart devices to make everyday tasks easier, so you can enjoy the comfort of your space. Similarly, WPS Office is your digital assistant for work anytime, anywhere. With built-in WPS AI, it’s more than just an office suite; it’s your productivity partner.

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It helps you brainstorm ideas, generate prompts, summarize text, ask questions about reports, and even turn uploaded files into ready-made presentations. The more information you feed it, the smarter your WPS AI Assistant becomes, adapting to your needs and working alongside you like a reliable, intelligent co-worker.

If you too want to experience the luxury of an Office Suite assistant, this how you can get started:

Step 1: Open the Google Play Store by tapping its icon on your device.

Step 2: Use the search bar at the top to type in "WPS Office".

Tip: You can also ask Google Assistant to search for "WPS Office on Google Play Store" for an even quicker start.

Step 3: In the search results, locate the official WPS Office app and tap "Install".

Step 4: Once the download is complete, open the app, and you're set to access all the powerful features of WPS Office on your mobile device.

FAQs

1. What if I have further questions about my Google Assistant?

If you have further questions about Google Assistant, you can send feedback directly to Google or ask your question in the help community, where other users and experts may offer assistance.

2. How do I ensure that Google Assistant continues to work after resetting Voice Match?

To ensure Google Assistant works properly after resetting Voice Match, follow these steps:

Step 1: Open Settings and go to Google. Then, select Account Services, followed by Search, Assistant & Voice, and then Voice.

Step 2: Enable the "Hey Google" feature within the Voice Match settings.

Step 3: Ensure your language is set to English under Language and Region.

Step 4: Ensure that Google Assistant is enabled in your device’s settings.

Step 5: Go to Settings, then Apps, and find Google. Tap Storage and clear cache and data.

3. Why does my Google Assistant keep saying "Something went wrong"?

If you're encountering the "Something went wrong" message with Google Assistant, make sure the "Hey Google" detection is turned on in your Assistant settings. It's also a good idea to check your internet connection for any issues. If the issue persists, consider deleting the app’s stored data or uninstalling and reinstalling the Google app to fix any underlying bugs.

4. Why does Google Assistant keep saying “Sorry I don't understand”?

To resolve the issue, try restarting your Android phone and then test Google Assistant again. Also, make sure your device has the latest updates by opening the Play Store and checking for any available software updates. Updating your device can help fix functionality problems.

5. How can I control how sensitive Google Assistant is to voice commands like “Hey Google” or “Ok Google”?

Here is a straightforward guide on how to adjust Google Assistant’s response sensitivity to “Hey Google”:

Step 1: Launch the Google Home app on your smartphone or tablet.

Step 2: Tap on the “Home” section. You can find the Home Tab at the bottom of the screen.

Step 3: Find and select the speaker or Smart Display you want to adjust.

Step 4: Tap the settings icon at the top right corner.

Step 5: Scroll through the menu and choose the “Audio” option.

Step 6: Look for “Hey Google” sensitivity and use the slider to set how easily the assistant responds to your voice.

Step 7: To update other devices, tap the option to manage additional ones.

Your Ultimate Productivity Assistant WPS Office

Your Google Assistant will be back up and running in no time once you find the right fix to why Google Assistant not working, reminding you just how powerful voice-based help can be. But it also sparks a thought: what other smart assistants are out there? With the rise of AI, WPS AI supports the productivity of its users by offering productivity support that goes far beyond expectations. From generating content to simplifying complex tasks, it’s a smart companion for your work. Give it a try, you might be surprised by just how enjoyable and helpful it is.

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AI enthusiast with 10 years in tech and writing. Follow me for the latest insights on AI trends and tools to boost your writing, workplace efficiency, and productivity!